Platform Rollout

The introduction of an enterprise service management platform is often underestimated. Especially because of the central role of the platform, good preparation is a great responsibility. Without proper planning, the new platform will suffer from day one due to disappointed users, bad processes or poor data quality.

I help you introduce a platform, whether coming from a greenfield or an existing landscape, with the knowledge and experience from a multitude of introduction and implementation projects.

Together we will work out a reasonable schedule in which the essential points are taken into account:

  • Master data pools
  • Planning implementation sprints
  • User and system tests
  • User training
  • Process documentation
  • Internal/External Communication
  • Cut-over planning
  • Day-1 Support

Only with a clear roadmap will the introduction be a complete success.